This week was another big one for the cloud and for  big data, as Salesforce’s Dreamforce conference took over the streets of San Francisco and the F1 US Grand Prix hit the track in Austin, TX. Over on Gigaom Research, our analysts were also keeping tabs on the latest events, and a recap of this month’s AWS Re:Invent conference was one of our most popular pieces of research. And just in time for the holidays (and more importantly, Black Friday and Cyber Monday), we’ve also got a new report on the role of mobile apps in improving and innovating the customer experience.

Note: Gigaom Research is a subscription-based research service offering in-depth, timely analysis of developing trends and technologies. Visit research.gigaom.com to learn more about it.

Cloud: AWS re:Invent 2013: highlights and analysis
Jo Maitland and Janakiram MSV

Analysts Jo Maitland and Janakiram MSV provide a postmortem of AWS…